Good News Admin

The Good News Admin dashboard lets administrators manage the employee recognition system for BECI. You can choose who takes part, assign group owners, randomize group memberships, moderate posts, manage the photo gallery, and configure comment settings.

Good News admin access required

You need the good_news_admin permission and must be in the BECI tenant. If you don’t have access, you’ll be redirected to the regular Good News feed.

Accessing Good News Admin

1. Open Good News and click the Admin button — it floats at the bottom of the feed, and only administrators see it.
2. The dashboard shows stats cards at the top and five tabs below.

Dashboard Statistics

Four summary cards at the top:

Card	What It Shows
Total Users	All synced BECI directory users
Participants (green)	Users actively participating in Good News
Group Owners (blue)	Users assigned as group leaders
Total Posts (purple)	All posts across all time

Users & Participants Tab

Manage who participates in Good News. The table shows all synced BECI users.

Filtering Users

• Search — by name, email, office, or department
• All Roles — or narrow to Participants, Owners, or Unassigned
• All Offices — or one office location
• All Departments — or one department
• All Groups — or one owner’s group

User Table

Columns: Checkbox, Active toggle, Name, Title, Email, Office, Department, Status (shows “Owner” and/or “Participant” badges). Click column headers to sort.

Bulk Actions

Select multiple users with checkboxes, then use the bulk action bar:

• Add to Participants — makes selected users active participants
• Remove from Participants — deactivates selected users
• Clear selection — deselects all

You can also toggle individual users with the Active switch on each row.

Groups Tab

This is where you assign group owners and randomize group membership.

Step 1: Assign Group Owners

1. Click Edit Owners.
2. A panel expands showing all participants with checkboxes.
3. Search by name, email, or office.
4. Check the users you want as group owners.
5. Click Save Owners. A confirmation reads “Group assignments updated successfully!” for a few seconds.

Selected owners appear as blue pill badges.

Step 2: Randomize Group Assignments

Group randomization randomly distributes all participants across the group owners. Each participant belongs to exactly one group.

1. Set Prevent reassignment for:

   • No restriction — fully random each time.
   • 1–5 cycles — prevents a participant from being assigned to the same owner for N consecutive cycles.

2. Click Randomize. A confirmation reads “Groups randomized successfully!”

3. The page shows when groups were last randomized.

Viewing and Editing Groups

After randomization, groups appear as cards in a 2-column grid. Each card shows:

• The Owner (green) with a member count
• Member list — each member shows name, office, and posting status (checkmark = posted, circle = not yet posted)
• Posted count — “X of Y posted” header

Click Edit Groups to enter edit mode where you can:

• Remove members with the X button
• Drag and drop members between groups
• Click Save Changes when done

Post Moderation Tab

Review and manage all Good News posts.

• Filter by date range (start and end date)
• View posts grouped by group owner with post counts
• Click Details to see full post content, images, and comments
• Click Delete to remove a post. A confirmation reads “Post deleted successfully”.

There is no undo for a deleted post

The confirmation says so — “Are you sure you want to delete this post? This action cannot be undone.” Unlike announcements, Good News has no archive option, so nothing in the admin screens will bring a post back. Open Details and read the post first; if you delete one by mistake, contact NXT support rather than assuming it is gone.

Settings Tab

Toggle Enable comments on posts on or off. When enabled, users can comment on each other’s Good News posts. The setting saves immediately.

Photo Gallery Tab

Browse all images posted across Good News. Filter by:

• Author — dropdown to filter by user
• Date range — start and end dates

Each image shows the author, post date, and thumbnail. Click to preview or download.

Where the User List Comes From

Good News does not maintain its own list of people. It reads the directory data GrndCtrl already holds, which is synced from your organization’s Microsoft directory and carries display name, office location, job title, department, and whether the account is enabled.

So there are two different buttons, and they do different things:

Button	Where	What it does
Refresh	Good News Admin, above the user list	Re-reads the list GrndCtrl already holds. It will not bring in someone who is not there yet.
Sync directory	Tenant Administration → Users	Goes out to your company directory and pulls in new starters and changed details.

A missing colleague needs Sync directory, not Refresh

If someone has joined and does not appear here, Refresh will not help — run Sync directory from Tenant Administration first, then come back and Refresh. Your organization also syncs on a schedule, so waiting often works too.

What Users See

On the regular Good News feed, users see:

• Their group owner name in the subtitle
• A Share Good News button to create a post (with text + images)
• Posts grouped by owner with expand/collapse controls
• Reactions on posts (Like, Love, Celebrate)
• Comments section (if enabled by admin)
• Members list dropdown showing who has/hasn’t posted

Troubleshooting

No directory users found

Solutions:

• Run Sync directory from Tenant Administration → Users first, then click Refresh here.
• The sync reads your organization’s Microsoft directory — if it returns nothing, ask whoever manages your Azure AD connection to check it.

Randomize button is disabled

Solutions:

• You need at least one group owner selected before randomizing
• Go to the Groups tab and assign owners first

Related Articles

• Good News
• Administration
• Getting Started with GrndCtrl