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Managing What's Happening

This guide covers writing, publishing, and retiring What’s Happening announcements, and maintaining the company calendar.

  1. Open What’s Happening — from the Apps button in the header, or from its card on your Home screen.
  2. Click Manage announcements in the page header. There is no Admin tab — the action lives in the platform header bar, and only administrators see it.

The admin view shows all announcements — both published and drafts — with controls for creating, editing, reordering, and archiving posts.

What’s Happening Admin showing the announcement list with its status counts

The panel is split into two groups: content states, each with a live count, and configuration.

Section What it holds
Published Live announcements, visible to everyone. Their order here is the rotation order of the dashboard carousel — position 1 leads.
Ready Finished and approved, but not yet visible. A staging state between draft and published: the writing is done and someone has signed off, and you publish when the timing is right.
Scheduled Decided and waiting on a clock — publishes by itself on its Publish on date, and alerts everyone then if it is marked urgent.
Drafts Still being written. Not visible to anyone but administrators.
Archived Retired from the feed but kept, so nothing is lost by taking a post down.
Company calendar Where you upload the calendar file that appears on the Company Calendar page and its widget.
Dashboard carousel How fast the Home screen carousel advances. See below.
Categories The categories announcements can be filed under, in the order readers see them as filters on the feed.

The carousel is the What’s Happening widget on the Home screen. It shows one published announcement at a time, and position 1 in the Published list leads.

The only setting is Time on each announcement — a slider from 2 to 30 seconds, saved for the whole organization. Click Save to apply it.

These are two different orderings, on purpose:

  • The carousel follows the order you curated in the Published list.
  • The What’s Happening page is strictly chronological, newest first, and ignores your ordering.

So reordering the Published list changes the carousel and leaves the feed alone. Both are behaving correctly when they disagree.

  1. From the Admin panel, click + New post in the page header. The New announcement drawer opens.
  2. Fill in the announcement fields (see below).
  3. Set Visibility — “Published — visible to everyone” to make it live, “Draft — nobody else sees it” to keep working — and click Create.
Field Description Required
Title The headline displayed at the top of the announcement. Keep it concise and informative. Yes
Body The body of the announcement. Supports rich text formatting (see below). Yes
Add images Attach one or more photos or graphics. Images appear in the announcement alongside the body. No
Visibility Who can see the post. The dropdown spells each option out: “Draft — nobody else sees it”, “Ready to publish — awaiting approval”, “Scheduled — publishes on a date you pick”, “Published — visible to everyone”, and “Archived — out of the feed”. The admin list counts each state separately. Yes
Publish on The date a Scheduled announcement goes live. Required for that visibility — “Pick a publish date, or choose a different visibility”. Scheduled only
Expires (optional) Date when the announcement will automatically leave the employee feed. Useful for time-sensitive posts. No
Category (optional) Shows as a chip on the announcement and lets readers filter the feed by it. Defaults to No category. The list of categories is managed separately, under Categories in the left rail. No
Mark as urgent Leads the dashboard carousel and adds an Urgent badge. Publishing an urgent announcement also alerts everyone in the company — see the warning below. No

The new announcement form with title, content editor, image upload and expiry date

The content editor supports full rich text formatting so you can create professional-looking announcements:

  • Bold and italic text
  • Bulleted and numbered lists
  • Hyperlinks to external resources
  • Embedded images within the content body
  • Headings and text hierarchy

Add visual content to make announcements more engaging:

  1. Click Add images.
  2. Select one or more images from your device.
  3. Images are automatically uploaded and processed.
  4. Remove any you do not want with Remove this image before saving.

Images are stored securely in the cloud and automatically optimized for display across all devices.

  1. From the Admin panel, find the announcement you want to edit.
  2. Choose Edit post from the row’s menu.
  3. Modify any fields — title, content, images, expiration, or visibility.
  4. Click Save changes to apply them.

Changes to published announcements are visible to employees immediately after saving.

Each announcement has a visibility status that determines whether employees can see it:

Status Behavior
Draft Only visible in the Admin panel — employees cannot see it
Ready Finished and approved, still invisible — waiting to be published
Scheduled Publishes by itself on its Publish on date
Published Visible to all employees in the What’s Happening feed
Archived Out of the feed, kept in the Admin panel

You can change visibility at any time, from the editor or from a row’s menu — Publish now, Mark ready to publish, Unpublish to Ready, Archive, and, on an archived post, Restore to Drafts. This is useful for preparing announcements in advance or temporarily hiding a post while you update it.

Control the order of the Published list, which is the order the Home screen carousel rotates through:

  1. In the Published section, open a row’s menu.
  2. Choose Move up or Move down. Each row shows its position; position 1 leads the carousel.

Tip: Reordering never changes the What’s Happening page, which stays newest first. For something everyone must see, use Mark as urgent instead.

Archive announcements to remove them from the employee feed while keeping them for reference:

  1. From the Admin panel, find the announcement.
  2. Choose Archive from the row’s menu — or select several rows and use the Archive bulk action.
  3. The announcement is hidden from employees but remains in the admin list.

Archived posts can be brought back with Restore to Drafts.

To permanently remove an announcement:

  1. From the Admin panel, find the announcement.
  2. Choose Delete permanently… from the row’s menu.
  3. Confirm at “Delete this announcement?”.

The company calendar is an HTML file you upload from the Admin panel; it is shown to all employees on the Company Calendar page and its widget.

  1. Navigate to What’s Happening Admin.
  2. Click the Company calendar section.
  3. Click Upload calendar — or Replace calendar if one is already published — and choose an .html or .htm export of up to 380 KB. Check the Preview.
  4. Changes are immediately visible to all employees. Download saves the current file back out; Delete removes it.
Type Examples
Pay Schedule Pay period end dates, paydays
Company Holidays Office closures, observed holidays, floating holidays
Events All-hands meetings, training sessions, team events

The Company calendar admin section, with the Replace calendar button and the preview pane

Tip: Upload the full-year calendar at the beginning of each year so employees can plan ahead.

When you set an expiration date on an announcement:

  • The post remains visible in the employee feed until the expiration date
  • On the expiration date, the post is automatically removed from the feed
  • The post is still accessible in the Admin panel for reference
  • You can remove or change the expiration date at any time

Use expiration dates for time-sensitive content like enrollment deadlines, event reminders, or temporary policy announcements.

  • Lead with the key information — Put the most important details (dates, deadlines, actions required) at the top
  • Use descriptive titles — “Open Enrollment Starts Feb 15” is better than “Important Update”
  • Include images — Posts with photos or graphics get significantly more engagement
  • Keep it scannable — Use bullet points, bold key information, and short paragraphs
  • Set expiration dates — Prevent outdated posts from cluttering the feed
  • Use links — Link to detailed documents, sign-up forms, or external resources instead of including everything in the post

I finished an announcement and nobody can see it

Section titled “I finished an announcement and nobody can see it”

Solutions:

  • Check the Ready section. An announcement sitting in Ready is complete and deliberately invisible — it still has to be published.
  • Check Drafts, which only administrators can see.
  • Check Expires. An expired announcement is archived automatically and drops out of the employee feed.

A published announcement is missing from the Home widget

Section titled “A published announcement is missing from the Home widget”

Solutions:

  • The carousel shows at most 10 announcements. If you have more than ten published, the eleventh will not appear in the rotation — the full list is always on the What’s Happening page.
  • Reorder the Published list to move it into the top ten; position 1 leads.
Section titled “The feed and the carousel are in different orders”

Solutions:

  • Both are correct. The carousel follows the order you curated in Published; the What’s Happening page is strictly chronological, newest first, and ignores that order.
  • Reordering the Published list changes the carousel only. There is no way to reorder the page itself.
Section titled “A colleague says the carousel is not rotating”

Solutions:

  • Anyone can pause the rotation from the widget, and that choice sticks on their own device. Nothing is wrong with the announcement.
  • If it is rotating too fast or too slow for everyone, change Time on each announcement in Dashboard carousel — a slider from 2 to 30 seconds, saved for the whole organization.